“Carpet in Raleigh,” “Carpet Care Raleigh NC” or “Carpet Cleaning” – when you Google search these terms, there are a number of so-called “Aces” that pop up. If you’re searching for a cleaning company in the Raleigh area, you need to be sure you find the real cleaning pros and not a copy-cat. Since 1959 Ace Rug Cleaning has been the original “Ace” at taking care of your carpet, rug and flooring needs.
So many times in the cleaning industry you are dealing with big corporations or large franchises where personal accountability is non-existent, and you can tell the employees are just punching a clock to finish their shift. Pride in workmanship and a job well done? Probably not. This doesn’t mean you can’t get good service, but who do you really trust, and do you really want these people in your home?
You also need to be aware of copycats or less well-established companies that simply try to piggyback off of a more well-established company’s brand name, logo and reputation. Unfortunately, in Raleigh there are a number of carpet cleaning companies who thought they had an “Ace” up their sleeve when they chose to put “ACE” in their business name. This practice may have been helpful back in the days of the YellowPages to grab attention by getting in the front of the book, but now it only creates confusion in the minds of the customer, or worse, it can hurt everyone in the industry if these copycat companies don’t have the training, experience and ethical business practices to backup their work. They may have been able to copy part of the ACE RUG CLEANING name or make a similar logo with the red heart, but they can’t duplicate the expertise and the service.
No amount of great deals, Groupons or Living Social discounts from the wrong “ACE” will make up for the smelly, mildewed wet carpets left behind or a ruined heirloom rug cleaned by amateurs. We’ve seen and heard all these complaints time and again, often as the result of mistaken identity. Imagine the irate phone calls we’ve received about lousy workmanship and customer service only to find out the customer has called the wrong company to complain. They hired one “Ace” to clean their carpet and called the other “Ace” to complain about it. To this we can only say BEWARE! Make sure you do your homework and call the real pros the first time. If a deal sounds too good to be true, it probably is.
In 1959 James Reynolds Sr. had the original vision of creating a leading rug and carpet cleaning company in the Raleigh area … a business dedicated to top-notch customer service. To this day, Ace Rug Cleaning is still a family-run business with proud second-generation owners, James Reynolds Jr., and his wife, Jennifer Reynolds. They are on the front lines in the business every day providing the type of customer-focused service you deserve, and it’s likely if you call or stop by their showroom on Atlantic Avenue in Raleigh you’ll be talking to one of them.
With a 50-plus year track record to prove it, Ace Rug Cleaning is heavily invested in rug cleaning in Raleigh for the long haul. Ace has an in-house rug-cleaning plant, a carpet and flooring showroom, rug pick-up and delivery are available, and most of the rug cleaning work is done by hand.
As you would expect based on their reputation for rug care, ACE is tops in the carpet care field too. In fact, with all the carpet care services offered, Ace could have just as easily been named “Ace Carpet Care” or “Ace Carpet Cleaning.” The list of cleaning and carpet care services Ace is known for includes carpet cleaning, carpet repair, carpet sales and carpet installation in addition to upholstery cleaning, rug repair and more. If you have a rug, carpet or flooring question in general, don’t hesitate to contact the real “ACE” in Raleigh. And just to be sure no one is confused, here’s the correct contact info:
ACE RUG CLEANING CO.